Monday, August 22, 2011

Good Enough Is Not Enough

Two days ago I posted the following quote by Charles Kendall Adams on The Greatness Project Facebook page. "No one ever attains very eminent success by simply doing what is required of him or her: it is the amount and excellence of what is over and above the required, that determines the greatness of ultimate distinction." Yet we live in a society seemingly focused on delivering what is just good enough. Some people barely give what is expected of them, yet expect high praise or high pay in return.

For a moment think of those you've encountered in the past week who've gone over and above what they were supposed to do. Some of the waiters, delivery men, artisans, and professionals stand out in my memory because they didn't just offer what they were supposed to, they went above and beyond what was required.

Great individuals desire to pursue excellence and that desire drives them to outperform others rather than offer a mediocre service, product or effort. When you encounter them you are changed for the moment because you see the higher possibilities for yourself and everyone.

Perhaps the important question is how do people experience us? Do they experience someone who goes above and beyond and transforms the moment? I have found that when I give the extra effort in almost anything, whether or not someone notices, I feel the elation of giving it my best and not just giving up when it is good enough.

Thursday, August 11, 2011

My Latest Article on Positive Psychology News Daily

Though I wrote about the motivation of a child, Edward Deci's research can easily be applied to yourself, or your company. Click on the link Moving From "I Must..." to "I Want To." for the article, or go to www.positivepsychologynews.com. Enjoy.

Saturday, August 6, 2011

There's Got To Be a Morning After

Keeping healthy has been a life-long activity. But now that I'm 54 it takes on added importance and added challenge. I'm no olympic athlete, and not even a top amateur, but I'm consistent in my physical pursuits whether basketball, tennis, biking or running. What I've learned from great individuals is that they are consistent about practice and performance no matter what their area of focus. But sometimes it's just hard.

Yesterday I spent 7 hours cleaning out my basement. We rented a dumpster and loaded in all of the crap that had been left by the previous owners; doors, old wood, windows and much more. We filled the dumpster in one day! Okay, then comes this morning. Getting out of bed I could hardly move. I thought about running and thought "no way." But finally I put on my sneakers and said to myself, "at least go for a good walk." About halfway through the walk I felt limber enough that I started running. I was surprised at how good I felt afterward.

What I've learned is that if you want to be great, heck, if you even just want to be good, consistency matters. But what really helps is to do something, anything, that moves you toward whatever you want to be good at. And, let's face it, for all of us there are those mornings when we don't feel like doing anything. But you know what? Lace up the sneakers, pick up the pen, sit down at the piano and just start. Even doing a little will make you feel much better and you will be better for it.

Wednesday, August 3, 2011

Little "p" Passion

"Follow your passion." Isn't that the advice we hear from so many motivational speakers? Well, the research does support the fact that individuals who have Passion for what they do tend to outperform others. But how do we discover our Passion? I've found it's not as easy as it's made out to be. I keep waiting for some sort of sign, a billboard would be nice, that says "Scott, here is your Passion for your life." Then I'd be all set. What I believe is that we won't find it, we have to choose it. So, how do we go about choosing our life's Passion? Choose little passions.

All of us know what we love to do. Come on, with a little thought, everyone of us can think of something we love to to. What I believe is that we all have little "p" passions. These are things we love to do, but they aren't big enough to be our overall goal in life. However I think they can lead us to our life Passion. Choose one passion each day to focus on and see how your day changes. Today I'm focusing on enjoying each moment. It is a passion of mine though I'm not too good at it. But I find when I focus on this passion, I'm more motivated throughout my day. And it's telling me more about how I want to live my life. Maybe I'll find my big Passion. For today, the little passion is enough.

Friday, April 29, 2011

I've Got Some Bad News That is Good News

Last week I had the opportunity to co-facilitate a workshop on story-telling as a business strategy. It is amazing how people say they want feedback, but only with a certain focus. Though I try to maximize performance by the feedback I provide, I have finally learned that I've got to change my language so people will hear what they need to do to be successful.

In the session we started by training participants on how to create and tell the best business stories. Subsequently we trained them to be trainers in their respective regions. Within the process we required them to "teach back" what they had learned from us. As the "expert" they wanted me to give them feedback on how they did. I identified what they had done right and encouraged them to continue to do what they were doing. Their comment at the end of the day was "We wish we had more critical feedback."

Why do people only think that feedback is valuable if it is critical; not just critical, but negatively critical? The studies point to maximizing success by identifying what is going well, identifying why it is going well and making sure more of the success factors happen. All of that feedback is about good news. Yet it seems difficult to hear it. Our ears don't hear positive feedback as "critical" and yet it is critical to success. Just focusing on what is going wrong only promotes average behavior. The highest achievement comes from analyzing and maximizing successes.

So, two things have to happen. The first is that all of us, myself included, have to start hearing positive feedback as critical; it is critical to optimum success. As for me, and those of us asked to give feedback, I'm going to start telling people "This is critical. You're not doing enough of (fill this in with the successful behavior). Start doing it more." Maybe if I say the good news as bad news, they might listen to the feedback and do something different. Or not.

Wednesday, April 6, 2011

Taking Strengths Theory to The Next Level

This article has been published in Positive Psychology News Daily (www.positivepsychologynews.com) and is a review of a new article on strengths theory.

Early in 2001 I picked up what was then a brand new book by Marcus Buckingham and Don Clifton, Now, Discover Your Strengths. Immediately upon reading it I was hooked on strengths theory. Over the past 10 years as an enthusiast and a practitioner, I’ve run workshops, coached people, and continued reading anything about strengths. I wrote an article recently for PositivePsychologyNews.com about what I’ve learned from practice, "What Do You Do With a Strengths Assessment?"


Now Robert Biswas-Diener, Todd Kashdan, and Gurpal Minhas are about to take strengths theory to the next level with a new article titled A Dynamic Approach to Psychological Strengths Development and Intervention scheduled for publication in The Journal of Positive Psychology. Having had the privilege of reading an early copy, I can tell you that it is worth reading.

The authors begin with an excellent summary of the research on strengths theory. Their focus turns quickly to the current state of strengths interventions and the practitioners who are applying strengths’ assessments in their professional capacities. Though the authors acknowledge practitioners as the front line for applying strengths theory, they caution that both the offering of theory and the interventions themselves need to be properly applied, and both need to be accompanied by data collection to evaluate their efficacy.

Through an admittedly limited survey of practitioners, the authors identify the “identify and use” approach as the one most used by practitioners of strengths assessments. That is, practitioners first help clients identify their strengths and then conduct dialogues about how to use them. Though they believe the identify and use approach is practical, they advocate a more general “strengths development“ approach that will serve Positive Psychology and our clients better.

Strengths Ascent: Fixed or Not?

A major pillar of the strengths development approach is the shift from a trait-like concept of strengths to a dynamic approach. They point out that the current trait-like model states that strengths are fixed across time and situations, but they argue that a more nuanced approach is necessary to understand strengths. The common understanding of strengths as trait-like runs in opposition to the idea that strengths can be developed. They claim that the movement to a dynamic model is not a radical departure from strengths theory, but instead an extension based on new research about strengths. Their reference list is a good place to start exploring the new research.

Because of this shift in theory, Diener, Kashdan and Minhas suggest to practitioners that we offer a theoretically integrated approach to strengths development that goes beyond the common ways to develop strengths (become better at them, use them more, know when to use them). They suggest a change of focus from usage of strengths to cultivation of strengths so that clients come to fully understand the benefits, liabilities, and ideal application of strengths.

Strengths in Isolation

The authors caution that much of current practice seems to isolate individual strengths. For example, the identification of a “top strength” tends to imply that strengths exist divorced from other internal and social factors. I liked the following five concepts that they offer to practitioners and strengths enthusiasts for increasing the effectiveness of strengths interventions.


1.Strengths tilt: A key factor in maximizing strengths is the interest or natural leaning of the individual. By understanding not only the strengths of an individual, but also their interests, there is a greater possibility of full manifestation of strengths.

2.Strengths constellations: It is important to examine the ways that pairs or groups of strengths work effectively in tandem that are unique to each person. These constellations of strengths can add a deeper level of understanding to strengths theory.

3.Strengths blindness: Some individuals can have blindness when it comes to some of their strengths because they assume the similarity of everyone else. The authors suggest this as an interesting area of research. Are there, for example, strengths that are more likely to be overlooked than others? Are people, for example, more like to see their own humor and spirituality than their kindness, courage, or curiosity? The authors suggest in personal coaching, it is important to identify personal blind spots so that strengths aren’t overlooked.

4.Strengths sensitivity: The emphasis on strengths might make people more psychologically vulnerable to failure than they might otherwise be. Practitioners need to be aware of this.

5.The social costs of strengths: The overuse of a strength can have negative effects on others. There needs to be awareness about how the usage of strengths will impact others so that the person can judge when to use the strength or not.
Biswas-Diener, Kashdan, and Minhas are offering a more thoughtful, nuanced approach to applying strengths theory. They willingly admit where more data is needed, but they want to engage individuals and practitioners in developing a more complete research base that will take strengths theory to the next level. Look for the article in The Journal of Positive Psychology.
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References

Buckingham, M. & Clifton, D.O. (2001). Now, Discover Your Strengths. New York: The Free Press.

Biswas-Diener, R., Kashdan, T. B., & Minhas, G. (in press). A Dynamic Approach to Psychological Strengths Development and Intervention. The Journal of Positive Psychology.

Wednesday, March 2, 2011

Use Your Power For Good

“If you can’t say something good, don’t say anything at all.” How many of us grew up hearing this dictum? It contains an important reminder that one of the most powerful abilities we have is our ability to communicate. With this ability we can lift people up, or keep them down; we can begin a movement, or crush a reputation; we can even encourage ourselves, or determine our own defeat. And with the ability to transmit our message to everyone on the internet, it becomes even more essential to mind what we communicate. The old rule of thumb was that if you had a bad experience you told approximately 12 people. A relatively conservative estimate states that now when we lodge a complaint on the internet, we communicate it to at least 4,000 people. So it is essential we use this power of communication for good, not for evil.

I was reminded of the power of communication last week when I was at a small Italian restaurant in Stamford, Connecticut. Immediately after being seated I realized that directly to my right, at a table with some friends, sat Frank and Kathy Lee Gifford. Not being a celebrity hound I just set out to enjoy my meal and allow them to enjoy theirs. However, because of the proximity of the tables I realized that whether I liked it or not, I could hear every bit of their conversation. This is when I was reminded of the power of communication. They didn’t know who I was. It would have been easy for me to record their personal quotes about religion, politics and family stories and place them on the internet for everyone to read. Not that they said anything wrong, but any quote can be taken out of context. There are individuals who live off of their proximity to the rich and famous, and those who live off mud-slinging. This does not lead anyone to personal fulfillment or greatness, but only to anger or personal embarrassment. It is a misuse of the power of communication.

The words we use or write about others, and even the words we speak to ourselves have the power to lift up, encourage and allow ourselves and others to achieve our own personal greatness. We have a power that creates profound change in people’s lives and can elevate even people who have never heard something positive about themselves. That power has been magnified by the internet.

From the time we were little children, many of us read stories or watched movies about heroes with super powers or abilities. Yet, we all have an amazing power to heal and lift up others. And similar to many super heroes there is a dark side to our power of communication; we can also destroy lives. So, to all of you super heroes out there, please use your power for good, to lift up others and help them to achieve their potential.

Oh, and as for Frank and Kathy Lee, they are really nice people.